Refund policy

No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or provide refunds for any purchased products under any circumstances. Once an order is placed, it cannot be canceled or altered.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately upon receiving your order. We will review your case and determine whether we can assist with resolving the issue. However, please note that all claims must be submitted within 5 days of receiving your order.

Contact Us

If you have any questions or concerns regarding your order, please feel free to reach out to us either through Instagram DMs or email. We will be happy to assist you with any inquiries prior to your purchase. Instagram: @sairabyaisa Email: hello@saira.com.co